INTRODUCTION

 

In February of 1986, Hunter Rentals and Property Management opened for business with the goal of becoming the area’s premier full-service residential property management firm. Since our inception, our primary focus has been entirely on residential property management and taking care of our client’s properties as if they were our own. Maintaining high occupancy, keeping properties in good condition, and close communication with our property owners has been an integral part of our success and popularity among owners of investment properties. With advances in technology over the years, our services have expanded and allowed us to innovate and continue to be the very best in our field. Today, over twenty-five years later, we are one of the area’s leading property management offices with some of the most experienced professionals in the business. We offer unique services and a high level of integrity, fairness, and honesty in our conduct of business.

 

National Association of REALTORS

Texas Association of REALTORS

Fort Hood Area Association of REALTORS

Texas Apartment Association

Apartment Association of Central Texas

National Association of Property Managers (founding member)

Killeen Chamber of Commerce

Harker Heights Chamber of Commerce

Association of the United States Army

 

 

The Hunter Rentals staff is comprised of two owner/brokers, two leasing directors, two full-time property inspectors, office manager, maintenance manager, administrative assistant, bookkeeper, and four full-time maintenance technicians.

 

 

The following explains the many benefits and advantages of our full-service, professional property management company.

 

 

We present your property to the largest available rental market via numerous web sites on the Internet, display signs, and other mediums and continue advertising until your property is rented. Being open six days per week and employing a large staff enables us to accommodate the level of interest and traffic we generate on your property thereby minimizing vacancy time.

 

We are always aware of current market conditions, economic trends, and population changes including troop rotations in and out of Fort Hood. This allows us to rent your property at the best and highest rate.

 

We maintain a database containing an exhaustive list of all of the features that make your property desirable and special.

 

As members of the Apartment Association of Central Texas, we share our availability list with other association members and numerous other companies in the area.

 

In accordance with Federal Fair Housing Laws, each prospective renter is thoroughly screened and qualified. The screening process includes credit checks, rental history verification, employment and income verification, and criminal background check.

 

Our comprehensive screening and qualifying procedures assure you of desirable tenants.

 

Our detailed move-in inspections include thorough hands on briefings whereby we guide and instruct the renters on how to properly maintain and take care of the property.

 

We regularly perform spot checks and routine inspections.

 

We routinely inspect properties while they are vacant.

 

 

We provide qualified, reasonably priced vendors who will get the job done right.

 

We are maintenance conscious. Since we deal with this daily, we know what repairs should cost and how long they should take to complete.

 

Maintenance work is controlled and supervised. We utilize a combination of licensed, outside contractors and our own in-house maintenance team to provide our owners with the most cost-effective repair service and tenants with the most expedient service.

 

We protect the value of your investment by maintaining your property at current neighborhood standards or better.

 

We do all the bookkeeping work for you. Our property management software maintains complete, accurate records of all income and expenses associated with the management of your property. We pride ourselves on our thorough and accurate record keeping. Our property management software allows us to provide services that would be difficult or impossible to provide with a manual accounting system.

 

We provide timely and convenient monthly statements that detail every transaction with your property and provide receipts for every expense. Every transaction affecting your property is recorded and explained in detail. Accounting is done on a single entry cash basis with a separate income and expense ledger maintained for each property, just as if your property had its own checking account.

 

If we manage more than one property for you, we open another income and expense ledger in your name in addition to the property ledgers. This enables us to transfer funds among your properties without intermixing accounting transactions from different properties. Each property always has its own separate and complete accounting record.

 

We provide year-end account summary statements that simplify the job of tax preparation for you and/or your accountant. As required by IRS regulations, we prepare and submit a 1099 MISC form showing the total gross rent income that we collected on your behalf during the year. A copy of this will be sent with your year-end statement.

 

In addition to your normal homeowner’s fire and extended coverage policy, we request that you maintain a “Tenant Dwelling Policy” (TDP) with a liability policy as well. This coverage protects you, us, and the tenant against a wide range of losses caused by unintentional hazards or unsafe conditions that could result in a liability lawsuit.

 

We require proof of insurance coverage when we manage your property.

 

All rent is due on the 1^st of each month with no grace period. Rent payments received after the 3^rd of the month are subject to late fees and penalties. Twenty-four hour notices to vacate are hand delivered on the 5^th and eviction proceedings are initiated if the tenant does not make immediate arrangements for rent payment.

 

Our monthly management fee is payable when rent payment is received. It is automatically deducted from your account at the time rent is posted. We do not take management fees on properties that are vacant. 

 

Vacancies are expensive for both of us. We make every effort to keep our vacancies to a minimum.

 

Our property management software enables us to monitor our lease expiration dates carefully. Where possible, we do not allow our leases to lapse into an automatic month-to-month extension. This also gives us the opportunity to re-negotiate the rent on a renewal lease if the market allows.

 

Approximately 45-days before a tenant’s lease is due to expire, we send a renewal notice. This notice explains our lease renewal procedures and the necessary rent increase, if any. If the new lease is declined, the tenant is required to give us a 30-day written notice of intent to vacate. This prevents unexpected vacancies, gives us adequate time to prepare the property, and to advertise and show it. It also prevents needless loss of revenues. If a tenant elects to vacate, the property must pass a thorough check-out inspection before the tenant is released from the lease and the security deposit is adjudicated. This minimizes the preparation and turn-around time before your property is re-rented. The inspection will not be made until the tenant has removed all furnishings and personal belongings. The tenant is not allowed to re-enter the property once the inspection is complete.

 

We maintain careful control of your property while it is vacant. Agents must present a business card to sign out keys. We will not issue keys to properties that are still occupied.

 

We want the most qualified and thoroughly screened tenants as much as you do. We pride ourselves on the quality of tenants we are able to attract. Our extensive tenant screening and lease procedures help to ensure this.

 

Once a tenant’s rental application has been approved, the lease contract is thoroughly explained to the tenants before being signed by the property manager. We have found that this extra personal attention greatly reduces misunderstandings and eliminates many potential problems. Additionally, this gives us the opportunity to answer any questions and to carefully explain the tenant’s responsibilities as well as our company’s policies and procedures.

 

Shortly after signing the lease contract with the tenant, we complete a thorough move-in inspection with the renters. We show them where the breakers and reset switches are and demonstrate how to replace the A/C filter. We take them through the property and instruct them on proper operation and care of appliances and systems as well as lawn and landscaping maintenance. Doing so allows us to establish a good working relationship with the renters and educates them on taking better care of the property. At the same time, the tenants are encouraged to take pride in their leased home. We perform all move-out inspections with the renters as well.

 

One of our main objectives is to protect your investment property. We do this in several ways. In addition to our thorough written move-in and move-out condition statements, we take numerous digital photographs of the property. Our property management team performs frequent drive-by inspections of the various properties we manage. Exterior inspections are very important because a property that is well maintained on the outside is normally being taken care of on the inside, too. Random walk-through inspections are conducted on a periodic basis. We also perform inspections on the property between tenants.

  

 

As an additional protection, appropriate security deposits are always collected from the tenant. The amount of the security deposit is based upon the monthly rental rate. Security deposits are not refunded to the renter until after the lease contract and/or lease renewal has been fulfilled.

 

Whether you are a real estate investor, a property owner looking for someone to manage your home while you are away or until you decide to sell, Hunter Rentals and Property Management will provide you with first class service and peace of mind. Our experience, proven management programs, and thorough knowledge of tenant/landlord laws make us the best choice when it comes to caring for and protecting your investment.

 

Call or E-mail us today to set up a free, no obligation management appointment with our property manager. We look forward to taking care of all your property management needs.